Job Qualities NY Employers Are Looking for in a Patient Care Technician

Job Qualities NY Employers Are Looking for in a Patient Care Technician

By Manhattan Institute
Posted in Patient Care Technician
On April 22, 2016

Becoming a patient care technician is a great career move, but getting job requires more than certification. Employers want to choose the right candidate for the job. If you are looking to become a patient care technician in NY, you need to have the qualities they are looking for.

Read on to learn what job qualities NY employers are looking for in a patient care technician.


This is one of the most important qualities in the healthcare industry, but particularly with patient care technicians. As a patient care technician, you will spend a large portion of your day working closely with patients. It is crucial that you have the compassion to deal with them in the midst of difficult circumstances.

You will likely be in direct contact with family as well, who may be going through difficult transition and/or grieving processes while in your presence. Being compassionate to others will make your patients and their families feel valued.


Because you will work so closely with patients, you will need to have an endless supply of patience. Many patients are cooperative and pleasant, but others will be uncooperative and rude. You will see patients and families at their worst, when they are tired, sick, and desperate for answers and relief. This desperation may be taken out on the nearest person, and that will be you. Patience will help you deal with difficult patients and family members in a professional manner.

Listening, Reading, and Memory Skills

You will be part of a medical team so listening, reading, and memory skills will be crucial to your success. You will need to listen carefully to the other members of your healthcare team and your patient to provide the best care, and you will spend a lot of time reading patient care notes that you need to understand.

Most importantly, you need to remember all the information you take in so that you can relay it to the necessary people on your team or take necessary steps to provide care for your patients. Working in the healthcare field requires seeking information and retaining it. Doing so will help you care for your patients efficiently and effectively.

NY employers are looking for more than certification when they hire a patient care technician. They want someone who is compassionate, patient, and has strong listening, reading, and memory skills. Most of all, they are looking for someone who is eager to work hard and make a difference in their healthcare community. If you would like more information about how to become a patient care technician, learn about Manhattan Institute’s Patient Care Technician Program.