4 Traits Successful Phlebotomy Technicians Possess

4 Traits Successful Phlebotomy Technicians Possess

By Manhattan Institute
Posted in Phlebotomy Technician
On June 07, 2016

There’s no denying the difference between a good phlebotomy technician and a bad phlebotomy technician. If you’ve ever had your blood drawn, you know that some people are better than others at the job. So what is it that sets them apart?

We’ve identified 4 traits you need to succeed as a phlebotomy technician, and you may be surprised that only one of them has to do with the art of drawing blood. Read on to learn the traits you need to develop in order to succeed as a phlebotomy technician.

Steady Hands

As a phlebotomy technician, you spend a lot of time sticking needles into people’s arms. Some patients who are overweight and have deep and/or small veins will be particularly challenging. It is imperative that you have total control over your hands as you perform your task. This will help your patients relax, and keep you from having to restick them over and over again.


There are a lot of people who hate needles, and you will be dealing with them on a regular basis. You will learn to recognize them by their pale faces and the way they grip the armrest and look away from you while you prepare your materials. Remember that all of your patients deserve respect, and it is your job to calm them down and set them at ease about the procedure.

Use a gentle voice and reassure them that this will be a quick stick. Don’t force conversation during the procedure, and never try to trick your patient with a false countdown. Treat them how you would want to be treated. 


Some patients are difficult to stick, and they may not respond well when you have to try multiple times or dig around to find a vein. If they get frustrated or ask for someone else, you will need to keep your cool and maintain your composure. If you are able to ask for someone else to try, honor their request. If you are unable to do so, try to be patient with them and suggest other tricks that might make them easier to stick (tourniquets, trying a different area of the body, hot pack, etc.). This will give them a chance to recover and show that you know what you are doing.


One of the most important traits for a phlebotomy technician is confidence. You need to know what you are doing, but you also need to KNOW you know what you are doing. Having an air of confidence will put your patients at ease and make it more likely that you will find a vein quickly and accurately. In order to build confidence, you need to practice and learn a lot. One great way to do this is by enrolling in a phlebotomy technician course. We’d love to help you develop the confidence you need to succeed as a phlebotomy technician.

What do you think? Are there any other traits you think are necessary in order to succeed as a phlebotomy technician?