Student Loan Code of Conduct

The Manhattan Institute maintains the highest standards of administrative and academic integrity, and our employees conduct themselves in an ethical and professional manner in their interactions with students and families.  The Manhattan Institute has set forth this policy to codify and clarify our corporate ethics standard with regard to education loan providers (lenders, servicers, and or guarantors).

Code of Conduct Policy

  1. “Preferred” lender lists and endorsements of lenders.  The Manhattan Institute does not create, maintain, or distribute any listing of “preferred” or “recommended” education loan providers, nor will Manhattan Institute staff endorse any particular third-party private education loan provider or distribute promotional materials on behalf thereof.
  2. Federal Loans Primary to All Others:   Financial Aid Office staff will always discuss and recommend federal student and parent loan options as primary to any private education loan or other education loan options (when the student is eligible for federal student loans).
  3. Promotion of Education Loans:  The Manhattan Institute does not engage in a “revenue sharing” arrangement with any private education loan provider, nor enter into any arrangement designed to promote the products, services, and/or public image of such entities. 
  4. Non-Discrimination in Loan Certification: The Financial Aid Office will certify any private education loan upon request for any eligible student through any private education loan provider.  Financial Aid staff will neither favor nor discriminate against any particular provider in giving counsel to student and parent borrowers.  However, nothing in this policy shall be construed to prevent Financial Aid Office personnel from giving students and parents good counsel to assist the borrower in making an educated loan product/lender choice.
  5.  Prohibition Against Gifts:  Neither The Manhattan Institute nor any of its employees (or their family members) will accept any gift, gratuity, favor, discount, entertainment, hospitality, benefit, or any other item from any private education loan provider.  Nothing in this section shall be construed as prohibiting Manhattan Institute employees from conducting normal banking business with a lending institution that is also an education loan provider; or receiving discounts, premiums, or gifts that are available to the general public based upon that normal banking business. 
  6. Contracting Arrangements/Advisory Groups:  Manhattan Institute employees may not accept from any private education loan provider any type of fee, payment, expense reimbursement, or other financial benefit as compensation for services provided relating to education loans.
  7. Staffing Assistance:  The Manhattan Institute does not utilize private education loan provider staff to work in our offices, nor to perform the work of school personnel in other locations.

Medical biller in college class